Legal
Privacy Policy
Last updated: February 2025
Introduction
The Lewis County Health Department ("we," "us," or "our") is committed to protecting the privacy of our patients, clients, and website visitors. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or use our services.
Information We Collect
We may collect information in the following ways:
- Contact Form Submissions: When you submit a form on our website, we collect the information you provide, such as your name, email address, phone number, and message content.
- In-Person Services: When you visit our office for healthcare services, we collect information necessary to provide those services, including personal and health information.
- Website Usage: Our website may collect basic usage information such as pages visited and browser type to help us improve the site experience.
How We Use Your Information
We use collected information to:
- Respond to your inquiries and requests
- Provide healthcare and public health services
- Comply with legal and regulatory requirements
- Improve our website and services
- Communicate with you about our services
Protected Health Information (PHI)
As a healthcare provider, we are required by law to protect your health information under the Health Insurance Portability and Accountability Act (HIPAA). We maintain physical, electronic, and procedural safeguards to protect your health information.
Please do not send protected health information through our website contact form. For medical questions or to discuss your health information, please call us directly at (573) 767-5312.
Information Sharing
We do not sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:
- As required by law or legal process
- To fulfill our public health reporting obligations
- With your explicit consent
- With service providers who assist us in operating our website (e.g., form processing)
Website Security
We take reasonable measures to protect the information submitted through our website. However, no internet transmission is 100% secure. We encourage you to call us directly for sensitive matters.
Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any external sites you visit.
Children's Privacy
We do not knowingly collect personal information from children under 13 through our website. Healthcare services for minors are provided with appropriate parental/guardian consent.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us:
Lewis County Health Department
101 State Highway A, Monticello, MO 63457
Phone: (573) 767-5312
Email: lewiscohealth@gmail.com
Hours: Monday - Friday, 8:00 AM - 4:30 PM